Musings

Great Customer Service

Excellent customer service rarely happens nowadays but last week and yesterday I encountered one.

My hubby gave his salary ATM to me the last time he came here for a vacation. He said he could not control himself so might as well I handle the family’s financial resources. So, he opened another account at BPI so that I would be able to send him his allowance. Since I am not fond of going out the house, I opened my own BPI account so that I can do online transfers.

When I went to one of BPI’s Express Banking Unit last week, the girl there was very accommodating. She answered all my inquiries. Since I lacked the required 1×1 picture, I told her that I would come back as soon as I have my requirements completed.

Then yesterday, I asked my father accompany me in opening my own account. He told me that I should go to another affiliated branch but I replied that I liked the service of that woman. So, we went back there yesterday. There were many clients when I arrived but she was still smiling and swift with her service. After a few minutes of waiting, my transaction with them was finished.

It was too bad I have forgotten to ask her name and took a picture of her. She was really pretty and accommodating. Kudos to the female teller at BPI Express Banking OroRama Branch!

2 thoughts on “Great Customer Service

  1. Hi mommy…your right it is really nice to know na meron pang mababait na customer service ngayon. yung iba talaga napaka you know mayabang na….by the way I featured you already in my free ad since you left a comment in my reflection if you want to change your badge there let me know…thanks

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